In accordance with the Personal Data Protection Law No. 6698 ("Law"), as VAKKO TEKSTİL VE HAZIR GİYİM SANAYİ İŞLETMELERİ A.Ş. ("Company"), acting as the data controller, your personal data may be processed within the framework explained below.
Purposes and Legal Grounds for Processing Personal Data
Your collected personal data may be processed in accordance with the personal data processing conditions and purposes specified in Article 5 of the Law, based on the following purposes ("Purposes") and legal grounds.
Based on the legal ground that processing personal data belonging to the parties of a contract is necessary, provided that it is directly related to the establishment or performance of the contract:
Identity and contact data for the purpose of updating customer contact information,
Identity, contact, financial, and customer transaction data for the purpose of opening sales records and performing billing activities,
Identity, contact, financial, and customer transaction data for the purpose of establishing or performing a sales contract due to the purchase of our Company's products and services,
Identity, contact, financial, and customer transaction data for the purpose of fulfilling after-sales support services and warranty processes,
Identity, contact, and transaction security data for the purpose of providing services through the Website,
Identity, contact, and transaction security data for the purpose of performing membership creation and cancellation processes,
Identity, contact, and transaction security data for the purpose of updating membership information.
Based on the legal ground that processing is mandatory for compliance with laws and for the data controller to fulfill its legal obligations:
Identity, contact, financial, and customer transaction data for the purpose of fulfilling after-sales support services and warranty processes,
Identity, contact, financial, customer transaction, and transaction security data for the purpose of fulfilling requests from official institutions,
Identity, contact, customer transaction, financial, and transaction security data for the purpose of providing legally required information to authorized organizations,
Identity, contact, customer transaction, financial, and transaction security data for the purpose of ensuring compliance with legally mandated retention obligations,
Identity, contact, customer transaction, financial, and transaction security data for the purpose of responding to requests from relevant individuals in compliance with legal regulations.
Based on the legal ground that processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the relevant person:
Identity, contact, financial, and customer transaction data for the purpose of tracking financial and sales records,
Identity, contact, and customer transaction data for the purpose of managing customer relationships,
Identity, contact, financial, and customer transaction data for the purpose of conducting necessary work by our relevant business units to carry out the commercial activities conducted by our Company,
Identity, contact, financial, and customer transaction data for the purpose of ensuring the legal, technical, and commercial-business security of our Company and relevant persons in business relations with our Company,
Identity, contact, customer transaction, and transaction security data for the purpose of determining and implementing the commercial and business strategies of our Company,
Transaction security data for the purpose of conducting information security processes,
Identity, contact, financial, customer transaction, and transaction security data for the purpose of conducting audit and ethical activities,
Identity, contact, financial, customer transaction, transaction security, request, and complaint data for the purpose of planning and executing customer satisfaction and corporate communication activities,
Identity, contact, and transaction security data for the purpose of providing notifications and announcements,
Identity, contact, and transaction security data for the purpose of managing the Website,
Identity, contact, and transaction security data for the purpose of improving the services provided through the Website,
Identity, contact, and transaction security data for the purpose of conducting business development and reporting activities for the Website,
Identity, contact, and transaction security data for the purpose of planning and executing activities for the development of commercial operations and business activities,
Identity, contact, and transaction security data for the purpose of designing, developing, and executing communication activities with Website visitors/members,
Identity, contact, and transaction security data for the purpose of conducting strategic planning activities for the Website,
Identity, contact, and transaction security data for the purpose of conducting satisfaction measurement and analysis activities for Website visitors/members,
Identity, contact, customer transaction, transaction security, request, and complaint data for the purpose of managing requests and complaints.
Based on the legal ground that processing is mandatory for the establishment, exercise, or protection of a legal right:
Identity, contact, customer transaction, request, and complaint data for the purpose of receiving, evaluating, and concluding your requests and complaints,
Identity, contact, customer transaction, request, complaint, financial, and transaction security data for the purpose of retaining personal data for the general statute of limitations to serve as evidence in potential future disputes.
With your explicit consent:
Identity, contact, customer transaction, financial, and marketing data for the purpose of conducting marketing processes of our Company's products and services, customizing and promoting our products and services based on preferences, usage habits, and needs of relevant persons, including profiling and analysis activities, and conducting surveys and statistical studies,
Identity and contact data for the purpose of sending commercial electronic messages such as advertisements and promotions through the communication channel of your choice by Vakko Tekstil ve Hazır Giyim San. İşl. A.Ş.
To Whom and for What Purposes Processed Personal Data May Be Transferred
Your collected personal data may be transferred to our business partners, suppliers, legally authorized public institutions, and legally authorized private persons within the scope of our legitimate interests to fulfill the Purposes; to our business partners and suppliers whose servers are located abroad, based on the standard contractual clauses issued by the Personal Data Protection Authority; and to service providers for communication and promotional activities based on your explicit consent, in accordance with the data processing conditions stipulated in Article 5 of the Law and the data transfer rules specified in Articles 8 and 9 of the Law.
Method of Collecting Personal Data
Your personal data is collected through our websites, online membership/contact/application forms, call center, mobile applications, SMS, email channels, and physically during interactions with our Company in order to fulfill the Purposes.
Rights of the Relevant Person Under Article 11 of the Law
In relation to your personal data, pursuant to Article 11 of the Law, you have the right to:
Learn whether your personal data is processed,
Request information if your personal data has been processed,
Learn the purpose of processing your personal data and whether it is used in accordance with the purpose,
Know the third parties to whom your personal data is transferred domestically or abroad,
Request correction of your personal data if it is incomplete or incorrectly processed,
Request the deletion or destruction of your personal data if the reasons requiring its processing cease to exist,
Object to the occurrence of a result against you through the exclusive analysis of processed data by automated systems,
Request compensation for damages in case of unlawful processing of your personal data.
You may submit your requests regarding the above rights by filling out the Relevant Person Application Form available at KVKK@vakko.com.tr. Our Company will conclude your request as soon as possible and at the latest within thirty days, free of charge. However, if the process incurs additional costs, a fee may be charged as determined by the Personal Data Protection Authority's tariff.